Study Group “Let the Chaos Speak for Itself

  • 2022-06-24
  • Explanation of the book “KJ method Let the chaos speak for itself” by Jiro Kawakita, the originator of the KJ method.
    • If the subtitle is deleted, it is indistinguishable from the KJ method as a method, so hereafter it will be called “Let Chaos Speak” or “Chaos Book”.
    • image
  • Previously, we have had a study session on Experiential Processes and the Creation of Meaning.
    • This was an American philosopher’s view of the linguistic process.
  • From this time onward, we will look at it from the perspective of a Japanese cultural anthropologist.

Books by Jiro Kawakita

  • He is best known for his book “Ideas,” which was written much earlier.
  • party science, “A Method for Developing Human Creativity,” 1964, 44.
  • way of thinking for the development of creativity” (Chuko Shinsho 1967, revised 2017, Chuko Bunko 1984)
    • It was introduced here under the name of the KJ method.
  • Continuing Ideas Development and Application of the KJ Method” (Chuko Shinsho, 1970)
    • The “Idea Method” sold so well that people started asking me to teach them how to train in the KJ Method, so I wrote it.
    • Exploratory Studies in Knowledge From Research to Creation (Kodansha Gendai Shinsho, 1977)
    • The KJ method was created and popularized as a way to assemble data, but examples of successful use are rare, so why is that? The “information gathering place” in front of you is the problem.
    • If the quality of the original label data used as material for the KJ method is poor, the results are irredeemable. (p.29)

    • KJ method Let the chaos speak for itself (Chuo Koron 1986, age 66)
  • If the publication of partisanship is 0 years old at the moment of the birth of the KJ method,
  • Most people in the world read only books at age 2.
    • It would be for commercial reasons.
    • The “Idea Method,” which is in mass circulation as a paperback, is easy to obtain and inexpensive: less than 800 yen.
    • The list price for “Let Chaos Speak” is 6800 yen, and the current market price is around 9000-15000 yen.
  • This “let chaos speak” has been honed through more than 20 years of interaction with society.
    • There are many updates to the way they explain things.
    • Many people have read “The Idea Act” and didn’t really understand it.
    • If the content of “Let Chaos Speak” reaches those people, they’ll have a better chance of understanding it.

Book, “The KJ Method: Let Chaos Speak.”

  • It’s just under 600 pages.
    • Let’s take a quick look at the chapters.
  • First, 9% for “Introduction” and “Coherence of Human Action”.
  • Next was “W-type problem-solving process” at 12%.
    • Talk about how the problem-solving process is structured
  • Then finally the KJ method comes into play.
    • 9% for “one round of narrowly defined KJ method”
  • Two small chapters.
    • Evaluation and Public Assessment Methods, 4%.
    • KJ group work 3%.
  • The percentage of “Method of coverage” is quite large at 13%.
    • This is where Expedition Net comes in.
    • Exploratory netting was a method that had not yet been created during the “Ideation Method” era.
  • Next, “Exploratory Net Re-enactment - Practical Application of the KJ Method” 9%.
    • It discusses the exploratory net in more depth.
    • I call it “practicing the KJ method.”
    • Jiro Kawakita himself creates about 90% of his works not by the KJ method, but by the exploratory net.
  • Small chapter “Conference Discussion Methods” 4% on brainstorming, etc.
  • Large chapter “Cumulative KJ method” 13%.
    • The chapter talks solidly about the six-round KJ method, which was discussed in “The Idea Method” and elsewhere.
    • Note that of Jiro Kawakita’s 1,000 works over a 5-year period, only 8 of them used the cumulative KJ method.
  • Largest chapter “KJ method as a thought” 20%.
    • Outlook 4%.
  • In other words, as a rough overall picture
    • 1/4 for ideology, 1/4 for KJ method, 1/4 for interviews and exploratory nets, 1/8 for W-type problem-solving process, 1/8 for detailed related topics
    • Compared to the popularity of the term “KJ method,” “W-type problem solving” and “Exploratorium Net” are not so well known.
      • However, the W-type is already mentioned at the beginning of the “Idea Method,” so if you know the KJ method and don’t know the W-type, it’s a touchstone that says, “You haven’t read the Idea Method.
      • The exploratory net has been gradually taking shape since 1969.
        • 1970’s “Continuing Ideas” only lightly touches on the importance of exploration
        • The 1977 “Explorations in Knowledge” has the heading “Exploratory Net.”
        • In 1981, the implementation of the expedition net was subdivided and named “Thinking Fireworks”.
        • In “Let Chaos Speak,” 1986, he describes it as “the twin brother of the KJ method” (p. 327).
        • Q: What do you imagine “thinking fireworks” to be?
        • A: The nuance of “fireworks” having the image of “scattering in all directions from a central theme” and using it for the “thinking” process.
    • Instead of narrowing our vision to the narrowly defined “KJ method,” we can better understand it by looking at its relationship to surrounding concepts.

Why the KJ method was created

  • KJ method is a means, not an end
  • So it is good to have a clear “purpose of using KJ method”.
  • What was Jiro Kawakita’s purpose in creating the KJ method?
  • image
  • There are three things that hurt.
    • For Business.
    • for the sake of one’s livelihood
    • Breaking Through the Modern Crisis
      • nishio.iconThis one doesn’t ring a bell for me personally.
  • What is work?
    • work
    • task
  • cut1

image

  • work
    • Jiro Kawakita is a cultural anthropologist.
    • Fieldwork is required.
    • Observe and record a wide variety of things
      • This recorded material is called “data.”
      • Most of the data is unquantifiable
    • This large amount and variety of data must be [* summarized
    • This was the challenge Jiro Kawakita faced in his work.
  • living
    • How to deal with life every day
    • How do I take control of the situation surrounding me?
    • And it’s not just about what you know, but what those around you know as well.
  • Breaking Through the Modern Crisis
    • Strong interest in international peace, having been mobilized for World War II as a single soldier.
  • What is the “wall of work” in “I want to break the wall of work?”
    • I’m not confident in my judgment.
    • Escape into your own world of expertise and mastery.
    • Causes sectionalism
    • nishio.iconJust like fieldwork, it is important to “dive into a field you are not familiar with and understand it. - Feelings that don’t stay in the [comfort zone
  • Disruption of Lives
    • Councils, meetings, hard to come to a consensus.
    • be pressed for time
    • Relationship Troubles
    • Flood of information
    • Conversely, simple labor that does not require the use of judgment
    • nishio.iconThe ability to make decisions is important.
  • Summarize data and make a decision
    • Let chaos speak for itself (1.2.1 p.10)
    • Beliefs and desires are one thing, judgments are another.
  • What is judgment?
    • image
      • p.23
    • This “act” is also called “one job.”

Twelve stages of one’s work

  • Twelve stages of one job (2.6 p.28)
  • image
  • Twelve stages of one’s work
    • 1: Raising the Issue
    • 2: Information gathering
    • 3: Organize, classify, and store
    • summarize
      • 4: Summarization
        • Summarize homogeneous data
          • Examples: statistics, listings
      • 5: Integration
        • Bringing together heterogeneous data
        • The Japanese word “summarize” also mixes up the meaning of summarizing and analyzing homogeneous data and integrating heterogeneous data, so I separated the words and steps.
    • 6: By-product processing
      • The process of summarization and integration (especially the process of integration) produces by-products
        • Findings, suggestions, hypotheses
    • 7: Situation assessment
      • 1~6 are “situational awareness”
        • We need to “let ourselves be empty” and observe the data without making preconceived and hasty judgments.
      • This step switches attitudes.
      • What would you think about it based on your understanding of the situation?
        • Be yourself.
        • independent judgment
    • 8: Decision
      • Decide whether to do a solution to the issue.
    • plan
      • 9: Summary Plan
      • 10: Plan of procedure
        • They’re splitting up the concept of “planning.”
        • What can be done as a cohesive whole if the work is completed as planned?
          • It’s described as a “blueprint,” but that’s probably not the right word to convey it to a younger audience.
          • Or should I say “blueprints?”
        • I make a distinction between “how it’s structured” and “where to start and how to proceed.”
    • 11: Implementation
    • 12: Savor the Results
      • Later, I came to think of it as “examination and verification → appreciation.
  • Illustration of W type
    • I realized after the fact that it was a different depiction of the same thing, although of different provenance.
    • Both are problem-solving processes
  • Chapter 3, “The W-Type Problem Solving Process,” will take a closer look.
    • But first, one thing.

The accomplishment of one job is important.

  • Importance of achievement and achievement experience (2.12 p. 40)
  • image
  • task
    • from beginning to end
    • On your own initiative and responsibility.
    • Achievement.
    • This is important
  • Why is achievement important?
    • Fruits of Achievement
    • Process of Achievement
  • Seek the fruits of your own initiative and responsibility.
    • When we share, we are aware that we are trying to achieve things in a coherent way
    • Overall coherence
      • Blind Work Assignment
      • sectionalism
    • nishio.iconConsistency is not the same as “sticking to the original plan.
      • While flexibly changing the plan according to newly obtained information
      • Don’t get swept up in new information and lose your axis.
    • Q1: Is coherence as a whole equivalent to what Cybozu calls “sympathy with ideals”?
    • Q2: “Do you agree/concur with the Next Action?” or something like that.
    • A: I think it has to do with the scale of “one job”.
      • For example, if you imagine a single job of about 3 months, there would be many times when you would decide on Next Action.
      • In this case, even if all members agree on each timing, there may be cases where judgment is blurred in the direction of the time axis. It is a case where everyone is only looking at the most recent information that comes in.
      • Cybozu’s request that its members share the ideal of “creating a society overflowing with teamwork” helps to reduce this blurring of the time axis.
      • For example, if a partner asks for requirement X, the difference between “We do requirement X because the partner asks for it! and “The requirement X that the partner wants has a negative impact on the realization of the ideal, so let’s discuss whether we can somehow remove it”.
      • On the other hand, “coherence” here does not equal “sympathy with the ideals” of Cybozu.
        • The “ideal” is placed on a long-term basis, unrelated to the “beginning to end” of “a job.”
        • The coherence of one job is only during one job.
        • Shared values with members who work together on one job
        • Image of creating the equivalent of “creating a society full of teamwork” for Cybozu with the members who do one job.
        • For example, in discussing the planning of an event with someone outside of the company, I would say, “It would be nice if the participants of this event would think about ‘trying it again on their own’ after it is over. This would be an “ideal” shared with the team members of a single job.
  • process
    • Experience of coherent accomplishment = achievement experience
    • mental enrichment
    • personal growth
    • Generosity and inclusiveness
    • Occurrence of love and solidarity
    • Solidarity with the Environment
    • nishio.iconMany people might think, “I don’t understand the second half.”
      • On “generosity and inclusion.”
        • If we accumulate seemingly contradictory things instead of rejecting them immediately, we can find interpretations that make sense later on.
        • By experiencing this repeatedly, you will come to recognize it as “natural.
        • When you are confronted with an “opposing opinion” or “an opinion that contradicts your own ideas,” instead of being repulsed by it, you say, “I’ll include it because it’s interesting.
        • Related: dialectics, Dissent does not exist.
      • On “Solidarity
        • I don’t think it’s unique to the KJ method.
        • Understanding and empathy for the other person’s point of view grows among members who cooperate and focus their wisdom on a single goal.
        • The experience of having your label used in a large illustration that everyone else is making
          • It blends harmoniously with the surrounding labels.
          • Message of Acceptance to Society
            • ↔ Alienation.
      • Q: “Solidarity with the environment” Nishida philosophy-like.
  • Synergy between fruit and process
    • pragmatists
      • Impatient to reap the fruits
      • Not doing a good job of problem posing and fieldwork to get results quickly
        • nishio.iconI tend to just do the “line up the labels” kind of thing that stands out.
      • This is not how the KJ method works.
      • The KJ method is useless.”
    • sentimentalists
      • Disregard the real benefits to be gained.
      • Failure to set goals for good fruit
      • Don’t get caught up in the results.”
      • Only with the earnestness of wanting to obtain good fruit is there a fulfilling experience of achievement.
      • It makes the “achievement experience” you once experienced into an objective.
      • experience of accomplishment is weakened.
    • nishio.iconWhat we call “process” here is not the KJ method in the narrow sense.
      • 〜I’m afraid it will lead to a “it’s important to follow the KJ method step by step” type of misunderstanding if I don’t get to the bottom of it.
      • The scope of this story is not narrowly KJ method, but “one job”
      • Talk about the need for “judgment” before “decision” to decide what to do.
        • image
      • That decision is made by “putting the data together.”
        • image
      • In detail, it starts with “raising an issue” and “gathering information,” then compiling data and understanding the situation before making a decision.
        • image
      • And to taste the results after implementation.
  • There was an interesting story about Success is the source of success in this position, but it doesn’t fit the flow of this story, so I’ll skip it.

W-type problem-solving process

  • Chapter 3.
  • image
    • p.33
  • Thinking Level and Experience Level
    • Thinking work only in the mind = level of thinking
    • Observing things and working with things = experience level
    • A model in which problems are solved by moving back and forth between these two models.
  • In this diagram, “evaluation” and “decision” are placed at point D.
    • This “evaluation” corresponds to the “assessment of the situation” of the twelve steps of one job
    • So the part before that corresponds to “understanding the situation”.
    • From there on, it corresponds to the planning, implementation, and tasting the results of the “one job, two steps”.
    • big picture
      • image
    • first half
      • image
    • Insistence that a phase of gathering data and letting the data speak for itself is necessary before making a decision.
    • He writes that there is no existing appropriate word for this “let the data speak for itself” (p. 54-55).
    • W-type problem-solving model of the KJ method and U-theory, respectively
    • 2015 Lecture at JEITA by Nishio
    • The PDCA cycle does not talk about how P is created
    • W-type problem-solving model and U-theory both focus on “what is needed before P”.
    • image
    • Jiro Kawakita himself uses the term Plan, Do, See instead of PDCA
      • Because the PDCA cycle was born in 1986, and at this point in time, it hasn’t been born yet.
    • In recent years, “OODA loop” has been increasingly mentioned in Japan.
      • These are Observe, Orient, Decide, and Act.
      • Common with the W-type problem-solving model in that observation is required before decision (Decide).
      • OODA assumes that the next O begins immediately after the action
      • In the W-type, after the action, there is examination, verification, and tasting of the results, and what is obtained is put away in the knowledge repository.
      • This is a difference in timescale due to the fact that OODA was born out of the context of US Air Force air warfare and Type W was born out of the context of cultural anthropologists’ field work
  • Is the W-type problem-solving model correct?
    • This describes the subjective “view of work” of Jiro Kawakita, a cultural anthropologist
    • Understanding this distinction in Jiro Kawakita is useful in understanding the difference between the KJ method and fireworks (exploratory net)
      • image
  • Comparison with Nishio’s view of work
    • I’m not comfortable with the interpretation of “only one W in a job.”
      • waterfall-like
    • This may be for illustrative purposes.
    • A Software Engineer’s Perspective
      • Agile/Scrum view of work
        • Lots of small W’s repeated.
        • [Lean startup” view of work
        • Small W should be repeated at high speed.
    • On the other hand, the story could be interpreted as focusing on “one big job.”
  • If we consider that the left side of “Q:” is for “judgment” work, I agree with your image of many small W’s, although the left and right sides of “W” are not necessarily one-to-one anymore.
    • A: Yes, it’s not always one-on-one, the process for gathering information is a detailed trial-and-error process, and I feel that the concept of an exploratory net fits better that way!

I could only go so far in an hour.

Reflection on the past 3 chapters and the connection to “Exploration”.

  • Jiro Kawakita created the KJ method, wondering how to summarize the large amount of qualitative data resulting from field observations.
    • image
  • This was published in 1967 in a book entitled “Ideas
    • This was read by a very large number of people
    • Probably because the naming of the “idea method” made people imagine a wider range of applications than “how to summarize a large amount of qualitative data resulting from field observations.
  • As a result, the demand for instruction on how to master this technique has increased
    • In 1967, I wrote a book entitled “The Idea Method. Since then, the KJ method, which is at the core of the “Idea Method,” has been rapidly expanding and deepening its influence in society. With this development, I have had to give a number of explanations related to the KJ method. Furthermore, the training problem of how to master this technique has emerged. Thus, today, a training system has been roughly outlined.

      • Continuation of Ideas p.2
    • The KJ method was found to be useful in various fields, and data on successful and unsuccessful cases was gathered at Jiro Kawakita’s disposal.
  • In the process of Jiro Kawakita’s repeated teaching of the KJ method, he realizes that in many cases there are problems with the “exploration” part in the foreground to begin with.
    • 1977 Exploratory Studies in “Knowledge
      • However, even though the KJ method is becoming popular on the surface, it still does not seem to be used in earnest. Although there are some people who have mastered the KJ method on their own, examples of organizations making full use of it are still rarer than the stars of dawn. What is the bottleneck? There are many causes of obstacles. However, one of the most important causes seems to be the following.

      • If we consider the KJ method in the narrow sense to be the part C→D, no matter how well we overcome this part, if the preceding part A→B→C is not done well, the KJ method will not be utilized. If the quality of the original label data, which is the material for the KJ-method, is poor, the result will be irredeemable. (p.28)

    • in other words
    • image
    • To solve this problem, “Exploratory Studies of Knowledge” introduces a number of methods, including “exploratory nets”
  • This “exploratory net” developed significantly through 1986.
  • In 1986’s “Let Chaos Speak”, nearly 1/4 of the paper was devoted to “Methods of Research” (13%) and “Exploratory Net Re-enactment: Practical Application of KJ Method” (9%).
    • He calls the exploratory net a “practical application of the KJ method.”
    • Jiro Kawakita himself also shows data that about 90% of his works are created not by the KJ method but by the Kanken-Net method.
    • image
      • p.436
    • So here’s what I mean.
      • image
  • When modern working people try to get the fruits of achievement from the “KJ method”, they ignore this “exploration net” when they focus only on the process named “KJ method”.
    • The exploratory net is “the twin brother of the KJ method” (according to Jiro Kawakita).
  • It is important to delve into this exploration net
  • However, in Nishio’s personal opinion
    • Too tightly coupled to physical methods.
      • Assumptions written in pen in the “KJ Method Notebook.”
      • Inventory is running out in 2011.
      • I have been using the “KJ Notebook” for about 30 years now, but I will probably stop using it next year. The publisher, Kawakita Research Institute, is going to run out of stock.

      • http://eskokugojyuku.cocolog-nifty.com/blog/2011/11/post-d521.html
      • Between 1986 and now, technologies related to information input and output have advanced, including personal computers, always-on Internet connections, smartphones, multi-touch input, pen input, and voice input.
        • The current system does not allow for these benefits.
    • Not organized as a system.
      • This is probably due to the fact that it does not fit well into the KJ method system (especially the W-type problem solving model) that I have been using for over 20 years.

So far, we’re done for now.

  • Next time due to lack of time
  • I’ll do an overview of the concept of exploration nets and fireworks after this additional explanation.
    • Exploratory and integrated fireworks
    • Fireworks Daily, Thinking Fireworks

next: Exploratory Net (Fireworks) Study Session

---Unused memo KJ method

  • KJ method is a means, not an end
  • Not the only way.

Not right, not right, but useful, not useful.

p.159

  • A few types are the limit.

p.251 dot-notes union p.255 Expedition Net

Look at it from a different perspective Understand three-dimensionally

Maps can be made in the brain.

Wide-area and detailed maps


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